Voice Recognition

Author: CCa2z

Date: 4th November 2009

Speech recognition is the facility for systems to recognise and process spoken words.

When we call most large companies, a person doesn't usually answer the phone. Instead, an automated voice recording answers and instructs you to press buttons to move through option menus.  Many companies have moved beyond requiring you to press buttons, though. Often you can just speak certain words (again, as instructed by a recording) to get what you need. The system that makes this possible is a type of speech recognition program -- an automated phone system.


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